Responsible Gambling

Sweden’s Ministry of Finance has tabled a proposal that would allow customer data sharing among licensed operators to prevent problem gambling. The measure, if approved, will be implemented in 2024.  Data Sharing to Help Operators Prevent Gambling Harm Under new changes to Swedish gambling law put forward by the Minister of Financial Markets Niklas Wykman, […]

GambleAware continues to sound the alarm over problem gambling stats in the UK. The independent charity, which commissions research, prevention, and treatment services relating to problem gambling, made the statement after releasing the latest statistics for the National Gambling Treatment Service (NGTS). More than 7,000 Contacted the NGTS in 2021/22 GambleAware said that the NGTS […]

The European Betting and Gaming Association (EGBA) said gambling operators across Europe are taking their safer gambling and sustainability commitments seriously, with the latest Sustainability Report showing positive results in both aspects. Personalized Communication Jumps by 700% The EGBA’s “Sustainability Report 2021/2022” shows that European operators sent safer gambling communications to customers in 2021 than […]

The UK Gambling Commission (UKGC) has just released its latest “Young People and Gambling Report” which showed a decline in the number of young people engaged in gambling activity in the past 12 months.  Latest Results “Encouraging”  The Commission surveyed 2,559 students within the 11-16 age group who were attending academies and maintained schools across […]

The Nationale Postcode Loterij (NPL), the postcode lottery of the Netherlands, was issued a warning by the Dutch gambling regulator Kansspelautoriteit (KSA) for violating the country’s advertising rules. From 30 June 2022, gambling operators were banned from using celebrities and sporting personalities popular among the youth in promoting their services. KSA Broke KOA Advertising Rules KSA […]

A new gambling therapy could soon be launched in Australia to curb addiction to iGaming. The “graded exposure cue therapy”, developed by researchers in South Australia, works by minimizing sensitivity to signals and triggers that keep players hooked on betting.  Therapy Helps Customers to “De-Condition” Themselves The new gaming addiction therapy specifically targets the addiction […]

The number of Brits contacting GamCare’s National Gambling Helpline increased to 42,070 for the 2021/22 period, according to the charity’s latest annual report. This is the highest figure that the charity has reported since the service was launched more than 20 years ago.  Increase in Calls Mainly Due to Continuing Uncertainty According to GamCare, the […]

Kindred Group is donating two football shirt sponsorships to Safer Gambling Week which runs from October 17 to October 23. Safer Gambling Week is an annual event spearheaded by the Betting and Gaming Council. The initiative, which was launched in 2017, aims to encourage conversation around safer gambling. Kindred Highlights “Zero % Mission” on Safer […]

In April 2022, the UK Gambling Commission (UKGC) introduced new requirements under its Social Responsibility Code to make sure online gambling operators provide stronger protection to customers at risk of gambling harm.  While most of the new rules came into effect on September 12, 2022 as planned, the UKGC decided to delay the implementation of […]

The Belgium Gambling Commission (BGC) is expanding its Excluded Persons Information System (EPIS) to include betting shops. This means that the country’s self-exclusion program will now cover all gambling verticals.  EPIS to Cover Betting Shops EPIS is an electronic system that keeps track of all excluded players. Customers whose names are present on the system […]